Concept
The site concept is very simple. Unlike most forms of advertising which costs people to advertise their products, TheFanVan has taken a totally different approach. We believe that this website is can remain viable even by listing all products for free. We only receive a small commission for each sale through the website. If you list merchandise and 12 months later you have not sold anything it wont have cost you anything other than the opportunity to sell your merchandise.
Listing products
If someone wants to list a product it is very simple. All you need to do is email or phone us and we will send you a form to complete to become a seller and a separate form for you to complete to list a product.
Once we have received the product information we will load it onto TheFanVan site. Before the number of items available is added, we will contact you with a link to your item for you to check. Although TheFanVan will endeavour to get things right every time, sometimes there may be a slight glitch or error on our behalf. For this reason we will contact you so that you can check that the item is listed is satisfactory.
Types of sellers
There are two categories of sellers
General sellers
This category is suited to people that may have 1 – 4 pieces of merchandise they want to list under the general categories (ie Tee Shirts, caps etc). This allows people who may not already have a web presence an opportunity to market their merchandise to the general public.
Retailers
Retailers are people or entities who have multiple items of merchandise listed (5 or more). A retailer will have their own category in the main sidebar menu. An example of a TheFanVan retailer could be a track wanting to list their merchandise. TheFanVan gives the opportunity for tracks to sell their merchandise to a wider market than people through the gate at their track. It also means that people do not have to set up and manage a sales part of their website. TheFanVan can also be used to list items left over from meetings where specific meeting merchandise has been produced. TheFanVan can also be used to take pre-orders for merchandise, thereby reducing the risk of ordering large quantities of stock.
It costs nothing to become a General Seller or Retailer on TheFanVan.
Costs to list items on TheFanVan site
TheFanVan will be incurring some costs in listing your items for example costs for hosting your photos, however we will not pass on any listing charges. Our listing fees/costs structure is very simple:
Listing fees: None
Photo hosting fees: None
Monthly/annual charges: None
Any other hidden costs: None
It truly costs nothing to list an item on TheFanVan site!
How does selling through TheFanVan site work?
Once someone confirms a purchase of an item through the website, they will be given instructions on how to make payment into TheFanVan’s holding bank account.
Once the funds have cleared into the holding account, the full amount of payment is immediately transferred to the sellers nominated bank account and the seller is notified of the order, including all purchaser details. It is then the responsibility of the seller to send the items to the purchaser and notify TheFanVan. As part of the service we provide, we will keep the purchaser notified of the status of the processing of their order.
How does commission on sales work?
No commission is deducted from payments made by purchasers. Instead on a monthly basis sellers will be invoiced separately for commissions on sales made during the month.
General sellers
The standard rate of commission for general sellers is 7.5% of the total value of sales. This rate is inclusive of GST.
Retailers
The standard rate of commission for retailers is 5.5% of the total value of sales. This rate is inclusive of GST.
Example:
You are a general seller and list your teams T-Shirt on TheFanVan site selling for $25 inclusive of postage.
On 3rd July you receive a sale through TheFanVan site. On 4th July the $25 updates into TheFanVan holding account and the full amount is transferred to the general sellers nominated account and the seller is notified of the sale and the delivery address.
On 19th July you receive a further sale through TheFanVan site. On 20th July the $25 updates into TheFanVan holding account and the full amount is transferred to the general sellers nominated account and the general seller is notified of the sale and the delivery address.
No further sales occur during the month.
On 1st August an invoice is generated by TheFanVan for the commissions on sales made in the month of July being a total commission of $3.75 (inclusive of GST) being 7.5% of the $50 sales made during the month. This commission is payable to TheFanVan by 20th August.
Important information to sellers
We do ask that you always act responsibly in terms of what you advertise and how you present it. We require all our retailers to act in an ethical and law-abiding manner at all times.
All product values listed on TheFanVan site are inclusive of GST (if any) and postage costs within New Zealand.
We will contact you if we receive an enquiry about the costs to send items overseas.
What happens if goods are returned by purchaser>
If for some reason the purchaser of merchandise is not happy with the goods and returns them back to the seller, the commissions charged to the sellers is not refundable. The commissions are charges by TheFanVan are for the facilitation of the transaction. If there is a dispute between the purchaser and the seller then this does not negate the facilitation of the sale provided by TheFanVan.
Privacy of information
We understand the importance of the privacy of information. Any personal information obtained is stored in a secure and responsible way, it is not available to unauthorised persons and we do not pass it onto any third parties.
Contact us
If you have any questions, feel free to contact me.
